We're here to help!

We believe that every customer is special, and we go the extra mile to ensure your satisfaction. Our customer-centric approach is at the core of our operations, and we take great pleasure in providing personalized service that caters to your needs. From the moment you enter our store to the time you receive your carefully packaged order, we're here to make your shopping experience seamless and delightful.

his-favorite-store - Viva Timepiece

If you have any questions, or concerns, or need assistance, please don't hesitate to reach out to our friendly customer support team. We value your satisfaction and are committed to providing the best service possible. Prefer a direct message? We'd love to hear from you! Simply fill out the contact form below, and we'll get back to you as soon as possible.

Viva Timepiece
Caliber Trust LLC
16192 Coastal Highway
Lewes, DE 19958
✉ support@vivatimepiece.com 
✆ : +1 (628)-600-9527 
✎ : +1 (302)-966-9022 (Text us)

Customer Service Hours
Monday - Friday 
10 am - 2 pm (ICT), UTC +7

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Return Center

We want you to be completely satisfied with your purchase. If, for any reason, you wish to return an item, our easy-to-use Return Center is at your service. Please follow the steps below to submit a return request:

  1. Visit our Return Center.
  2. Provide your order details, including the order number and the email address used for the purchase.
  3. Select the item you wish to return and the reason for the return from the dropdown menu.
  4. Follow the instructions on the Return Center page to complete the process.

Once your return request is submitted, our team will review it and respond promptly with further instructions.