Contact us

Got a question? Get in touch with a customer support representative, who will assist you with whatever you may need.

For any questions regarding our products or for assistance with your order, please email us or submit the contact form below, and you should get a response within 1-2 business days. If you're inquiring about your order, please be sure to include the order number or the email address used during checkout in your message.

Now you can reach a fast service by chat with us on messenger. Just click on the contact icon in the left corner below.

For return and exchange requests, please submit your request at the return center.

Thank You!


Viva Timepiece
Caliber Trust LLC
16192 Coastal Highway
Lewes, DE 19958

 Customer Service Hours

Monday - Friday 
8 am - 5 pm EST.