Payment Policy
Payment Method
We accept payments through Stripe, a secure and trusted payment gateway. Stripe provides a safe and convenient way to make payments online, ensuring the security of your financial information.
Accepted Payment Methods
We currently accept the following payment methods through Stripe:
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Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
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Apple Pay: If you have Apple Pay set up on your device, you can use it for quick and easy payments.
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Google Pay: For users with Google Pay enabled on their devices, this option is available for seamless payments.
Currency
We process all orders in USD (United States Dollars).
Payment Security
Your financial security is a top priority for us. Stripe employs industry-standard security measures to protect your payment information. All transactions are encrypted and processed securely. We do not store or have access to your credit card details.
Payment Confirmation
Upon completing a successful payment, you will receive a confirmation email with details of your order. Please keep this email for your records.
Payment Issues
In the event of any payment-related issues, please contact our customer support team at support@vivatimepiece.com for prompt assistance. Be sure to include your order number and a detailed description of the issue.
Dispute Resolution
If you encounter any problems with your purchase, we kindly request that you contact us before filing a dispute. We are committed to providing excellent customer service and will work diligently to resolve any issues. You can reach us at support@vivatimepiece.com.
Billing
Your payment statement will show "Viva Timepiece" for all transactions made on our website.
Refund Policy
Please refer to our Refund Policy for information on returns, refunds, and order cancellations.
Contact Us
If you have any questions or concerns regarding our Payment Policy or require further assistance, please don't hesitate to contact us at info@vivatimepiece.com.
