We're here to help!
We believe that every customer is special, and we go the extra mile to ensure your satisfaction. Our customer-centric approach is at the core of our operations, and we take great pleasure in providing personalized service that caters to your needs. From the moment you enter our store to the time you receive your carefully packaged order, we're here to make your shopping experience seamless and delightful.
Curious about Viva Timepiece? Ask us anything about our brand and goods, and get factual responses. We pride ourselves on helping our customers with any questions or problems they may be experiencing. We're happy to answer questions and give the after-service on your order. Please fill out the form below if you need assistance.
69/171 Kwanthip Village, 4 Alley,
Nong Khang Phlu , Nong Khaem,
Bangkok, 10160, Thailand
Call us: +66 (094) 395-2246
Text us: +1 (302) 966-9022 (Skype)
Caliber Trust LLC
16192 Coastal Highway
Lewes, DE 19958
Customer Service Hours
Monday - Friday 10 am - 2 pm (ICT). UTC +7
We want you to be completely satisfied with your purchase. If, for any reason, you wish to return an item, our easy-to-use Return Center is at your service. Please follow the steps below to submit a return request:
- Visit our Return Center.
- Provide your order details, including the order number and the email address used for the purchase.
- Select the item you wish to return and the reason for the return from the dropdown menu.
- Follow the instructions on the Return Center page to complete the process.
Once your return request is submitted, our team will review it and respond promptly with further instructions.