US orders will be through the United States Postal Service (USPS). Delivery by free standard shipping or paid additional express shipping.
International orders are accepted with free standard shipping or paid additional express shipping. Delivery will be through the local post service.
It takes 2-3 business days to prepare the shipment process.
A customer will receive a confirmation e-mail along with a tracking number when the order is shipped.
We cannot deliver to P.O. Boxes; we require a street address. Unless otherwise specified with "White Glove Service" on the product page, Viva Timepiece does not provide installation, assembly, or physical delivery of furniture into residences or businesses.
In general, if you are dissatisfied with your purchase for reasons other than damage, defects, or errors in processing, Viva Timepiece will be happy to process a return for you without any restocking fees. The return must be postmarked within 30 days of receiving the item.