To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email with the shipping guidelines once the return request is approved
  • To be eligible, items must be unworn, undamaged and unmarked, and in their original packaging. 

 

What items are returnable?

You can return your items within 30 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging

Free gifts or promotional items are not returnable. For unhappy in style reason or change your mind after receiving the goods are unaccepted from our return and exchange policy!

Are there any charges for return?

  • All returns are subjected to 0% restocking fees
  • Original shipping charges are non-refundable
  • We offer 15 days free pre-paid returns (if applicable)
  • After 15 days you need to respond the return shipping fee

 

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.

**Not all products have a free returns service. please contact us directly if you need help. We can handle this issue by replacement or exchange instead.